top of page
Blue Wall

I am Shruti and I am your

Enterprise Whisperer

Your key takeaways as business

Operational Efficiency

Digital Transformation

Innovation 

Featured Projects
Featured Projects

Featured Projects

Smart Service Solution for field technicians and operations

Unified digital platform that combines AI‑driven diagnostics, scheduling and communication tools to help field technicians and operations teams deliver faster, more efficient service in the field.

Role: UX Research Lead and Service Designer

Duration: 4 months

Communication Tower

Telecom Service Platform

unified platform for telecom operators that combines an agent‑facing CRM workspace with a customer self‑service portal

Role: Usability Architect

Duration: 4 months

Agricultural Fields

Service Design framework for a global leader in agricultural and construction equipments

a cohesive Service Design Framework to ensure consistent, user-centered, and efficient service delivery across touchpoints.

Role: UX Research Lead and Service Designer

Duration: 3 Months

20230707_113641_edited.jpg

Product discovery for an expense management applications for farmers in India

Understand user behaviours and mental models in terms of accounting, cash flow managements, farming practices. Uncover user journeys in farming practices and thus the underlying pain points and their priorities

Role: UX Research Lead and Service Designer

Duration: 3 Months

Whether it is to book a workshop/training with me OR to hire me help you streamline processes in your organisation, my email will help you reach out to me!

Email me at
shruuxd@gmail.com

Call me on
+91 9665904828

Blue Wall

©2025 by shruti deshpande 

bottom of page